Dairy Australia - Dairy information for Australian Dairy Farmers and the industry

Primary content

The Company

Dairy Australia develops tools for farmers and industry to assist in making decisions today, while delivering services that support on-farm profitability. Our investment in research and innovation supports the sustainability of the industry into the future. Our people are committed to delivering benefits to the industry.

The Role

We are looking for a Stakeholder Data Officer to contact dairy farmers and other key decision makers working on dairy farm businesses to check and collect their details for database purposes. Reporting to the Market Insights Manager, the aim of this role is to generate a more accurate and complete data set of the Australian dairy farming community.

Key responsibilities include (however not limited to):

  • Work with the Market Insights Manager to determine farmer data requirements
  • Schedule telephone contact with farmers
  • Engage with farmers to collect insights
  • Enter data into Salesforce with high level accuracy
  • Refer any farmer follow-up required to the relevant person(s) in Southbank or the region
  • Extract and analyse data from SalesForce as required

Stakeholder Management

  • Contact dairy farmers by telephone, ensuring a positive interaction and collecting necessary information
  • Ensure contact with the Regions and/or other DA staff where the farmer conversation requires follow-up
  • Liaise with other DA staff in regard to any SalesForce issues

Skills and experience required:

  • A general understanding of agriculture – preferably dairy
  • Experience in dealing with farmers
  • Computer literacy
  • Experience with telephone surveys preferred

Why work for Dairy Australia:

At Dairy Australia, we aim to provide benefits that promote the overall wellbeing of our employees. This includes vaccinations and health checks as well as salary packaging and paid parental leave.

A competitive remuneration package is available and can be discussed upon application.

To submit your application for this opportunity, send your cover letter and resume to recruitment@dairyaustralia.com.au.

Position Description

Stakeholder Data Officer (PDF 139KB)


Our Farm, Our Plan

Our Farm, Our Plan is a new program designed to equip farmers to clarify their long term goals, identify the actions needed and to manage uncertainty and risk.

Hay and grain reports

The hay and grain report is commissioned by Dairy Australia to provide an independent and timely assessment of hay and grain markets in each dairying region. The report is updated 40 weeks per year.

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